Summary
Oracle Linux Premier Support offers comprehensive, flexible, and value-driven support for business-critical Linux infrastructure. It provides 24x7 enterprise-class support globally, covering traditional, cloud-based, and virtual environments without requiring a system reinstallation for existing Linux users. This premier service includes access and support for numerous add-on technologies at no additional charge, offering a single vendor solution with zero-downtime patching and extensive indemnification. Oracle Linux itself is free to download, use, and share. [S1], [S2], [S3]
### Oracle Linux Premier Support: Study Notes
* **Core Support**
* 24x7 enterprise-class telephone and online support worldwide in 145 countries [S2, S3].
* Around-the-clock access to enhancements, updates, and errata [S2].
* Full stack, single vendor support [S3].
* Lifetime sustaining support and premier backports included [S1, S2, S3].
* **Key Technologies & Features**
* Zero-downtime kernel and user-space updates with Oracle Ksplice [S1, S2, S3].
* Comprehensive legal indemnification [S1, S2, S3].
* Includes Cloud Native tools (Kubernetes, Kata Containers), Management tools (Spacewalk, Oracle Enterprise Manager for Linux Management), KVM, and Docker support [S1, S2, S3].
* High availability with Oracle Clusterware and Linux high availability services (Corosync and Pacemaker) [S1, S2].
* Comprehensive tracing with DTrace [S1, S2].
* Gluster Storage for Oracle Linux and support for other file systems like XFS, OCFS2, Btrfs [S1, S2, S3].
* **Flexibility & Value**
* Flexible pricing per system, supporting unlimited physical processors, cores, virtual machines, and containers [S1].
* Easy switch from current Linux systems without reinstallation; uses Oracle's Unbreakable Linux Network (ULN) for updates [S1].
* Updates and errata can be installed without purchasing support [S1].
* Oracle Linux is free to download, use, and share, with no license cost, contract, or usage audits [S3].